Frequently Asked Questions

How much is your product?

The Ayuda Oil Bottle is worth ₱1,180 per bottle.

How do I purchase your product?

There are 5 steps:
1) Go to "Shop"
2) Click on "Add to cart"
3) Click on "Check out"
4) Add your name, shipping address and payment details
5) Continue and you'll complete your paurchase!

What are your payment options?

We offer payments via Paypal, Visa & Mastercard (also via Paypal), and BPI and BDO Bank Deposit

How much is your shipping fee?

We offer free nationwide shipping.

How soon can I get my order?

For Metro Manila orders, it will take 1-3 working days. For provincial orders, it will take 5-7 days but is dependent on how soon you send the payment.

Please take note that sometimes due to unforeseen circumstances, deliveries may be delayed. If so, just email us at ayudaoils@gmail.com and will make sure to coordinate with you regarding your order.

What happens after I buy?

A confirmation email will be sent. We will then inform you if the product is being shipping. For Metro Manila orders, it will take 1-3 working days. For provincial orders, it will take 5-7 days

What is your return policy?

We have a 7-day exchange policy for physically defective items (tampered seal/damaged product). To be eligible for a return, it must be in the same condition that you received it. It must also be in the original packaging.
The customer will bear the shipping costs. For the address you need to send it to, please email ayudaoils@gmail.com

How do I reach you?

You may call us at 09178144342 or email us your inquiries at ayudaoils@gmail.com.